FAQ

Q. How do I get to the Hotel?
A. For a map and directions, click here.

Q. What is check-in/checkout time?
A. Check-in time begins at 3 p.m. and checkout is at 12 noon.

Q. Do you allow smoking on property?
A. No, The Marker is a smoke-free hotel.

Q. Do you allow pets?
A. Yes! We have recently been named one of San Francisco’s top pet-friendly hotels. Pets (dogs and cats only) are welcomed at the hotel for a $75 fee that will come with special pet amenities including treats, bowls and pet beds are available upon request. Please note that pets cannot be left unattended at the hotel. Plan to stay with your pet at all times. Pets must be leashed or in a carrier at all times while outside of your room. A signed pet agreement will be required upon check-in.

Q. How much do you charge for Wi-Fi internet access?
A. Internet access is included in our guest amenities fee.

Q. Do you have a fitness center? What are the hours?
A. Yes, we do have an on-site 24-hour fitness center. It is located on the lower lobby level and is accessible with a guest room key.

Q. Do you have a pool?
A. No, we do not have a pool at the hotel.

Q. Do you have a spa?
A. In-room spa services are available upon request. Please contact our Guest Services team to reserve a spa treatment.

Q. Do you have on-site parking? How much is parking? Is it included in my room rate?
A. Yes, we offer valet parking with in-and-out privileges. The cost of valet is $59 per night plus tax, and oversized vehicles are $70 per night plus tax. The parking charge is an additional charge to the room rate and is not included unless otherwise noted in the package. We do not offer self-parking through the hotel. Upon your arrival, please park in front of the hotel within the white zone, and bring your keys inside to check-in and register your vehicle.