FAQ

Q. How do I get to the Hotel?
A. For a map and directions, click here.

Q. What is check-in/checkout time?
A. Check-in time begins at 3 p.m. and checkout is at 12 noon.

Q. Do you allow smoking on property?
A. No, The Marker is a smoke-free hotel.

Q. Do you allow pets?
A. Yes! We have recently been named one of San Francisco’s top pet-friendly hotels. Special pet amenities including treats, bowls and pet beds are available upon request. A signed pet agreement will be required upon check-in.

Q. How much do you charge for Wi-Fi internet access?
A. Internet access is included in our guest amenities fee.

Q. Do you have a fitness center? What are the hours?
A. Yes, we do have an on-site 24-hour fitness center. It is located on the lower lobby level and is accessible with a guest room key.

Q. Do you have a pool?
A. No, we do not have a pool at the hotel.

Q. Do you have a spa?
A. In-room spa services are available upon request. Please contact our Guest Services team to reserve a spa treatment.

Q. Do you have on-site parking? How much is parking? Is it included in my room rate?
A. Yes, we offer valet parking with in-and-out privileges. The cost of valet is $59 per night plus tax, and oversized vehicles are $70 per night plus tax. The parking charge is an additional charge to the room rate and is not included unless otherwise noted in the package. We do not offer self-parking through the hotel. Upon your arrival, please park in front of the hotel within the white zone, and bring your keys inside to check-in and register your vehicle.