FAQ
THE MARKER GENERAL INFORMATION
Q. What are the cleanliness protocols?
A. To learn more about The Marker's protocols, please click here.
Q. How do I get to the Hotel?
A. For a map and directions, click here.
Q. What is check-in/checkout time?
A. Check-in time begins at 3 p.m. and checkout is at 12 noon.
Q. Do you allow smoking on property?
A. No, The Marker is a smoke-free hotel.
Q. Do you allow pets?
A. Yes! We have recently been named one of San Francisco’s top pet-friendly hotels. Pets (dogs and cats only) are welcomed at the hotel for a $75 fee that will come with special pet amenities including treats, and bowls are available upon request. Please note that pets cannot be left unattended at the hotel. Plan to stay with your pet at all times. Pets must be leashed or in a carrier at all times while outside of your room. A signed pet agreement will be required upon check-in.
Q. How much do you charge for Wi-Fi internet access?
A. Internet access is included in our destination fee.
Q. Do you have a fitness center? What are the hours?
A. Yes, we do have an on-site 24-hour fitness center. It is located on the lower lobby level and is accessible with a guest room key.
Q. Do you have a pool?
A. No, we do not have a pool at the hotel.
Q. Do you have a spa?
A. No, we do not have a spa at the hotel.
Q. Do you have on-site parking? Where is parking located? How much is parking?
A. If traveling with your vehicle, there are self-parking options near the hotel. We recommend using our loading zones in front of the hotel to unload your luggage before you park. Below is a list of nearby parking structures we recommend:
- Ace Parking 415 Taylor Garage
- Mason O’Farrell Garage
- Hilton Union Square Garage
Fees and rates vary by location. Space is limited and on a first come first serve basis. Reservations are highly recommended and can be made here.
Q. What is included in the Destination Fee?
A. Our Destination Fee includes a lot of value for our guests: High speed internet and wifi access; 24-hour access to the fitness center; unlimited access to co-working space and business center use for printing; access to water station in the lobby. We are constantly adding to the benefits!