09 December 2019


12 December 2019


Book direct & receive: Best Rate Guarantee, Exclusive Room Upgrades


Accessibility Statement

The Marker San Francisco is pleased to provide equal access of our goods and services to everyone. We have made our hotel accommodation as accessible as possible to ensure the comfort of all of our guests.

Hotel Accessibility

Accessible Areas 

  • Hotel Entrance
  • Guestrooms
  • Registration Desk
  • Concierge Desk
  • Restaurants
  • Fitness Center
  • Business Center
  • Private Event Spaces
  • Meeting Rooms
  • Public Restrooms

Accessibility Features –

  • Valet parking accepts vehicles specially outfitted for wheelchair users
  • Accessible entrance doors with wide openings
  • Accessible entrance to hotel restaurant & bar
  • Accessible ramp leading guests to dining area of hotel restaurant
  • Lobby free of any steps
  • Accessible registration and concierge with lowered desks
  • Two guest elevators and one service elevators serving each level of hotel, including meeting rooms, business center and fitness center
  • All meeting rooms wheelchair accessible and free of any steps
  • Braille signage throughout hotel
  • Service animals welcomed

Guestroom Accessibility

Accessible Guestrooms & Suites –

  • Accessible King Room
  • Serenity Suite Accessible

View our guest rooms and suites here.

Accessibility Features –

  • Audio-visual door alert for hearing-impaired doorbell
  • Low-level peephole
  • All doorways wheelchair accessible
  • Toilet with grab bar
  • Roll-in shower with grab bar
  • Tub with grab bar
  • Phone with flashing light when ringing
  • Outlet(s) within 4 ft. of phone
  • All doorways wheelchair accessible
  • Audio-visual fire alarm
  • Closed caption televisions

Features vary by room. To ensure we provide the perfect room for you, please inform us of your needs in the "Additional Details and Preferences" field when booking on our website, or call us at 833.921.1165.

Website Accessibility

We are committed to providing an easy-to-use online experience for all guests, and believe that every website visitor, regardless of their device type or reliance on assistive technology (including screen readers, font magnification, translation or voice recognition software) should be able to research our site online at

To ensure this, The Marker complies with Level AA success criteria of the Website Content Accessibility Guidelines 2.0 (WCAG 2.0), an international standard measure of accessibility success. Our website and digital marketing programs thoughtfully adhere to these guidelines, and are continuously updated and enhanced to make our technology more accessible and user-friendly.

We have tested our hotel's website to confirm that we meet or exceed Level AA of the WCAG 2.0 Standard.

If you have questions or concerns, or would like to report an issue related to the accessibility features of our website, please contact us at

You can learn more about W3C's Web Accessibility Initiative (WAI) HERE.

In addition, our full site was tested using SiteImprove, a third party authority in web accessibility. The website is routinely tested to ensure that any new or newly edited content conforms with the most up-to-date accessibility guidelines, as reported by the SiteImprove tool.

Browser Help
Optimize the way you view your web browser. If you are experiencing difficulty reading the The Marker website on your screen, changing the settings on your browser may help to improve the readability and visibility of each page:

Find out more about the accessibility features of these leading Internet Browsers through the links below:

Mozilla Firefox : Click here for Mozilla Firefox Accessibility Features
Google Chrome : Click here for Google Accessibility Features
Internet Explorer : Click here for Microsoft Internet Explorer Ease of Access Options
Apple Safari: Click here for Apple Accessibility Support

Hotel Website Accessibility Features
The website for The Marker was developed to be fully accessible to all site visitors and is designed according to W3C Web Content Accessibility Guidelines (WCAG) 2.0. It conforms to most priority checkpoints which entail some of the following elements:

Navigation Shortcuts
To navigate our website, use the tab key to explore the elements of each page and the enter key to activate a highlighted link.

Structured, Semantic Markup
HTML heading tags are used to convey document structure. Navigation menus are tagged as HTML maps so that the menu title can be read, and the menu items are presented as a group. Please see our sitemap for easy navigation at:

Images Visibility
All content images include descriptive ALT attributes.
Standards Compliance
The website is designed to conform to Level AA compliance, as specified by the Web Content Accessibility Guidelines. All pages validate as XHTML 1.0 and use structured semantic markup.

Accessibility References
Web Content Accessibility Guidelines (WCAG) 2.0, which details the reasoning behind each guideline.

Section 508, which includes information and news about the accessibility standards introduced by Section 508 of the Rehabilitation Act.

Accessibility Software and Services
The following free tools and services are available to assist you with viewing and interacting with our hotel website:

Click here for HTML Validator, a free service for checking that web pages conform to published HTML standards.

Click here for Web Page Backward Compatibility Viewer, a tool for viewing web pages without a variety of modern browser features.

Click here for Lynx, a free text-only web browser.

501 Geary Street

San Francisco, CA 94102